Yes Catalogue Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online]. We respect and value the privacy of everyone who visits this website, www.moneyambulance.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it]. You will be required to read and accept this Privacy Policy when submitting your online enquiry. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
Where, when submitting your enquiry or otherwise using Our Site, you separately opt in to receive marketing communications, your consent may include permission for Yes Catalogue Limited to contact you by email and/or SMS with offers, information and communications relating to MoneyAmbulance.com and our other group brands, namely YesCatalogue.co.uk, TenantClaims.co.uk, TenantAid.co.uk and InjuryClaimToday.co.uk, as further explained in sections 7, 10, 12 and 16 of this Privacy Policy].
Yes Catalogue Limited
Company Number: 10366168
Registered Office and Main Place of Business:
Retford Enterprise
Randall Way
Retford
DN22 7GR]
We are authorised and regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities]. We act solely as a claims management company providing an initial assessment and referral to a solicitor. We do not provide legal advice or conduct litigation. FCA Firm Reference Number (FRN): 944948]
2.1 In this Policy, unless the context otherwise requires, the following expressions have the following meanings:
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“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
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“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site]. Details of the Cookies used by Our Site are set out in section 15 below; |
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"Cookie Law" |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
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“Group Brands” |
means the consumer brands operated by Yes Catalogue Limited, including MoneyAmbulance.com, YesCatalogue.co.uk, TenantClaims.co.uk, TenantAid.co.uk and InjuryClaimToday.co.uk; |
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“Personal Data" |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data]. This includes personal data that you give to Us via Our Site and shall, where applicable, have the meaning provided under applicable UK data protection legislation; |
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“We/Us/Our" |
means Yes Catalogue Limited, a limited company registered in the United Kingdom under company number 10366168, whose registered address is Yes Catalogue Limited, Retford Enterprise, Randall Way, Retford, DN22 7GR]. |
3.1 Our Site is owned and operated by Yes Catalogue Limited, a limited company registered in the United Kingdom under company number 10366168, whose registered address is Yes Catalogue Limited, Retford Enterprise, Randall Way, Retford, DN22 7GR].
3.2 Our Data Protection Officer can be contacted by email dpo@yescatalogue.co.uk, or by post at the address above].
3.3 We are registered with the Information Commissioner's Office and our Data Protection Licence number is ZA561187].
4.1 This Privacy Policy applies only to your use of Our Site]. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
Where you have opted in to marketing relating to Our Group Brands, this Privacy Policy also explains how We may use your contact details and marketing preferences to send such communications].
5.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
5.1.1 The right to be informed about Our collection and use of personal data;
5.1.2 The right of access to the personal data We hold about you (see section 14);
5.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete;
5.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you, subject to any legal or regulatory requirements requiring Us to retain it;
5.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
5.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
5.1.7 The right to object to Us using your personal data for particular purposes; and
5.1.8 Where We rely on your consent for direct marketing, the right to withdraw that consent at any time].
5.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 17 and We will do Our best to solve the problem for you]. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
Information Commissioner's Office
Wycliffe House,
Water Lane,
Wilmslow,
SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number].
5.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau].
Personal Data will primarily be collected from you directly for the purpose of assessing and progressing a financial claim].
6.1 Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see Our use of Cookies and similar technologies:)
We may collect your data:
We may use secure Open Banking technology provided by authorised third-party providers to access certain transaction and account information, where you have given permission for us to do so].
This information may include:
We use this information to:
We never see or store your online banking password].
You remain in control of your Open Banking permissions and may withdraw access at any time through your banking provider].
You are giving permission for us to securely access your account information for 90 days].
We will collect your account information from your bank for the previous 36 months].
6.3 Data Security & Monitoring
Call Recording
We may record telephone calls for training, monitoring, quality assurance, and compliance purposes].
Call recordings may include personal data and, where relevant, special category data].
Calls are recorded on the basis of our legitimate interests in ensuring service quality, regulatory compliance, and consumer protection]. Where special category data is recorded, this is processed on the basis of explicit consent.
Call recordings are securely stored, access is restricted to authorised staff, and recordings are retained for no longer than necessary, typically for up to 24 months, unless required for complaint handling or regulatory purposes].
We use your data to:
We do not use your data for unrelated marketing purposes unless you have separately opted in to receive marketing communications as described below.
7.1 Group Brand Marketing
Where you have actively and separately opted in to receive marketing communications, Yes Catalogue Limited may use your name, email address and/or mobile telephone number to send you offers, news, information and other marketing communications relating to MoneyAmbulance.com and Our Group Brands.
The Group Brands covered by this consent are:
Depending on the marketing permissions you have selected, these communications may be sent to you by email and/or SMS.
This may include marketing relating to:
Your marketing consent is optional and is separate from your Money Ambulance claim enquiry. You may submit an enquiry and use Our claims management services without agreeing to receive optional marketing communications.
Where We ask for marketing consent, We will obtain it through a clear affirmative action. Marketing consent will not be inferred merely because you have submitted an enquiry, accepted this Privacy Policy, or used Our services.
We will maintain appropriate records of the marketing consent you provide, including when and how that consent was obtained and whether you consented to email marketing, SMS marketing, or both.
You can withdraw your consent to marketing at any time. Withdrawing marketing consent will not affect your Money Ambulance claim or the services We provide in connection with your enquiry.
We process your personal data under the following lawful bases:
Consent (Article 6(1)(a))
You may withdraw consent at any time].
Legitimate Interests (Article 6(1)(f))
A Legitimate Interests Assessment (LIA) is maintained].
Special Category Data
Processed under Article 9(2)(a) – explicit consent].
8.1 Where a claim does not proceed, data is retained for up to 24 months]. Where a referral is made, data is retained for up to 6 years to meet regulatory and complaint-handling obligations.
8.2 Your data will only be stored in the UK].
8.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site].
We take appropriate technical and organisational measures to protect your data, including:
Where your claim appears suitable, we may share your information with a solicitor from our panel for the purpose of assessing and pursuing your claim]. Details of the solicitor will be provided to you as part of the referral process.
You are under no obligation to instruct any solicitor we introduce].
| Solicitor Firm | SRA Number | Registered Address |
|---|---|---|
| Justizia Law | 656089 | Upper Floor 20A, Queen Street Lancaster LA1 1RX |
This table may be updated from time to time as panel membership changes].
Each solicitor acts as an independent data controller once they receive your data and will provide you with their own privacy information].
10.1 Group Brand Marketing
Where you have opted in to receive marketing from Our Group Brands, your contact details and marketing preferences may be used by Yes Catalogue Limited for the purpose of sending the marketing communications to which you have consented.
Marketing communications may be presented under the individual brand names MoneyAmbulance.com, YesCatalogue.co.uk, TenantClaims.co.uk, TenantAid.co.uk or InjuryClaimToday.co.uk.
We may use third-party email, SMS or marketing technology providers acting on Our behalf to deliver those communications and to administer subscription and unsubscribe preferences. Such providers may only process your information for the purposes for which We instruct them.
This marketing use is separate from the sharing of information with solicitors and other parties necessary to assess, refer or progress your claim. Your decision whether or not to receive group marketing does not affect the processing required to deal with your Money Ambulance enquiry.
11.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business]. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
11.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes].
12.1 In addition to your rights under the GDPR, set out in section 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your data]. We primarily use the personal data you provide for the purposes of assessing, managing and progressing your Money Ambulance enquiry.
If you separately choose to opt in to marketing, We may also use your contact information to send marketing by the communication methods you have agreed to concerning MoneyAmbulance.com and Our Group Brands: YesCatalogue.co.uk, TenantClaims.co.uk, TenantAid.co.uk and InjuryClaimToday.co.uk.
You may withdraw your marketing consent at any time without affecting your claim or enquiry.
You can unsubscribe from marketing emails using the unsubscribe link provided in the relevant email. You may opt out of SMS marketing using the opt-out instructions contained in the message or by contacting Us.
Where you withdraw your consent, We may retain sufficient information on a suppression list to ensure that your marketing preference continues to be respected.
13.1 You may access certain areas of Our Site without providing any data at all]. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You are not required to consent to optional group marketing in order to submit a Money Ambulance enquiry.
13.2 You may restrict Our use of Cookies. For more information, see section 15].
You have the right to ask for a copy of any of your personal data held by Us]. Under the GDPR, no fee is normally payable, and We will provide information in response to your request in accordance with applicable data protection law. Please contact Us for more details at dpo@yescatalogue.co.uk, or by using the contact details found here: https://moneyambulance.com/contact.php
15.1 Our Site may place and access certain first party Cookies on your computer or device]. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services.
15.2 All Cookies used by and on Our Site are used in accordance with current Cookie Law].
15.3 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies]. You may deny consent to non-essential Cookies; however, certain features of Our Site may not function fully or as intended.
15.4 Certain features of Our Site depend on Cookies to function]. Cookie Law deems certain Cookies to be strictly necessary. Your consent will not be sought to place strictly necessary Cookies.
15.5 The following first party Cookies may be placed on your computer or device]:
| Name of Cookie | Purpose & Type | Expires After | Strictly Necessary |
|---|---|---|---|
| phpsessid | Tracking user navigation around site | 24 hours | No |
15.6 Our Site uses analytics services provided by Google]. Website analytics refers to tools used to collect and analyse usage information, enabling Us to better understand how Our Site is used and improve Our Site and the products and services offered through it.
15.7 The analytics service(s) used by Our Site use(s) Cookies to gather the required information].
15.8 The analytics service(s) used by Our Site use(s) the following Cookies]:
| Name of Cookie | Purpose & Type | Provider | Expires After | Strictly Necessary |
|---|---|---|---|---|
| _ga | Analytics – used to distinguish users | 2 Years | No | |
| _gid | Analytics – used to distinguish users | 24 hours | No | |
| _gat | Analytics – used to throttle request rate | 1 minute | No | |
| AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service | 30 seconds to 1 year | No |
15.9 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser].
15.10 You can choose to delete Cookies on your computer or device at any time; however, you may lose information that enables you to access Our Site more quickly and efficiently].
15.11 It is recommended that you keep your internet browser and operating system up-to-date and consult the help and guidance provided by your browser developer or device manufacturer if you are unsure about adjusting your privacy settings].
We comply with the Privacy and Electronic Communications Regulations (“PECR”)].
If you have any questions about Our Site, this Privacy Policy or your marketing preferences, please contact Us by email at dpo@yescatalogue.co.uk, or by post at Yes Catalogue Limited, Retford Enterprise, Randall Way, Retford, DN22 7GR]. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.
We may change this Privacy Policy from time to time, for example if the law changes]. Any changes will be posted on Our Site and We recommend that you check this page regularly to keep up to date.
Any change to this Privacy Policy will not, by itself, extend the scope of marketing consent that you have previously given. Where fresh consent is required for a materially different form of marketing, We will obtain that consent separately.
This Privacy Policy was last updated on 21st August 2026].